Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Delivered by courier. No damage. Everything is very well packed. In addition to the kit is another manipulator and glasses for the smartphone. When connecting, there were problems downloaded from the manufacturer's website, the program did not want to connect to the helmet, perhaps because the video card does not meet the requirements. Proadavec sent a detailed instruction with pictures, but it did not help. I'm full of confidence that everything will work when i get a new video card, it's not cheap. Therefore, advice to those who still think to buy a similar kit, first bring your system in accordance with the requirements for this product. When everything will work off additionally.
Helmet worker. Not quite clear instructions attached in the kit (some hieroglyphs), contacted the store and he promptly responded (sent to the mail detailed instructions) and hurray all earned! P.s. Hdmi try to connect differently.
Glasses do not work, this is another divorce
Came earlier than expected and good product. Overall satisfied.
fast shipping. the store is so helpful. i had some problems at the beginning but he sent me the steps one bye one until finally it worked. the headset isn't that accurate but it does the job you can play games like ( beat saber) without problems. for the price it's perfect.
The goods came quickly, brought the courier home that is already a big plus, everything is very well packed, glasses, controllers and game joystick .... Points earned immediately, the controllers have not yet tried.. Sign as fully check all the goods, while the opinion is very positive
Instruction in chinese. On the pictures you can understand what to what. To work, you need the program antvr hall, but it does not work. Contacted the store, he threw off the mini version, with which you can start the helmet. Everything is configured and started through steamvr. Dancing with a tambourine to make everything work, especially with controllers (connect one by one and wait for win10 to pick it up then the next connect). Oled 90 hz give, pixels like all oled, fresnel lenses are worse than htc vive (more blurred around the edges), the viewing angle is less than 110 because the eyepieces are tight to the eyes do not press, on the head of the helmet sits comfortably, the focus works, but you need to properly put on the helmet so that the pupils are in the center of the lens, The pupil distance moves from the width of the head. The remotes work medium, the tracking has a small area in front of the camera on the nose of the helmet with all the ensuing, the remotes have drift-shift from time to time, are triggered by pressing the buttons (left remote-left, right-right).
I really liked it, but there is one inconvenience. For example, the controllers disappear, it is worth one to block the other. I really liked it, but there is one inconvenience. For example, the supervisors are lost, one is to block others.
The store is responsive. Helped solve the problems, and the gift put. Thank You